CommunityIntermediate183 words1 min

How to manage staff roles and moderate your community

Give presenters and moderators their own sign-in with staff roles, then approve comments, delete chat messages, mute members and block abusive networks.

Radiocast Sites ·

Staff roles give presenters, editors and moderators their own sign-in on your site, with only the permissions they need. Everything they do is recorded in the audit log.

Which roles come built in?

RoleCan
Station ManagerEverything
ModeratorPosts, inbox, members, comments & chat, IP bans, audit log
EditorWrite and publish news, read the inbox
PresenterWrite news, edit the schedule

You can create your own roles and choose their permissions under Team → Roles. Staff can only manage people ranked below them.

How does staff sign in?

Staff sign in at /account/login on your site and open the staff dashboard at /staff.

How do you moderate comments and chat?

Anyone with the Moderate comments & chat permission can:

  • approve, hide or delete comments
  • delete chat messages, which disappear for everyone instantly
  • mute a member for 10 minutes, an hour, a day, a week or until lifted

They can do this right on the page or from Community in the dashboard.

Frequently asked questions

Can a moderator mute another moderator?

Only staff ranked higher can moderate them. The site owner can moderate everyone.

Is there a record of what staff did?

Yes. The audit log records publishing, posts, schedule changes, moderation and sign-ins.