How to add comments and live chat for listeners

Comments and live chat let signed-in listeners talk to your station and each other. Both are sections you add to a page, so switching them off is as simple as hiding the section.

What do you need first?

Turn on Settings → Listener accounts in the editor. Listeners then sign up on your own site, and staff sign in there too.

How do you add comments?

1. Open a page in the editor and add the Comments section.
2. Optionally turn on Approve comments before they appear.
3. Publish.

Anyone can read comments, and posting needs an account. On a News page, comments appear under each post.

How do you add live chat?

1. Add the Live chat section (the compact variant suits a sidebar).
2. Set Slow mode to limit how often each listener can send a message.
3. Publish.

Chat is for signed-in listeners only. Messages appear instantly for everyone.

How do you moderate?

See staff roles and moderation.